Return Policy | ORGNL GNGSTA
At ORGNL GNGSTA, customer satisfaction is our priority. If you're not completely satisfied with your purchase, we're here to help.
Returns
- You may request a return within 30 days of receiving your item.
- Items must be unused, in their original condition, and in the packaging with all tags attached.
- Certain products, like custom or final sale items, are non-returnable.
Refunds
- Once your return is received and inspected, we’ll notify you of the approval or rejection of your refund.
- Approved refunds will be processed to the original payment method within 5-7 business days.
Exchanges
- We only replace items if they are defective or damaged. For size or color changes, please process a return and reorder.
Shipping Costs
- Return shipping costs are the responsibility of the customer unless the item is defective or we made an error.
How to Initiate a Return
- Email us at support@orgnlgngsta.com with your order number and reason for the return.
- We’ll provide a return authorization and shipping instructions.
For questions or assistance, feel free to contact us at support@orgnlgngsta.com.